Service Reconnection
This service covers installation of water service to disconnected account. Full payment of unpaid water bill, reconnection fee and other necessary charges.
APPLICATION FOR SERVICE RECONNECTION
Office/Division: Plaridel Water District – Commercial Division
Classification: Simple
Type of Transaction: G2C – G2B
Who may avail: All Concessionaires of Plaridel Water District (PLAWD)
| List of Requirements | Where to Secure |
|---|---|
| Application for Reconnection and Memorandum Receipt | Customer Service Assistant |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | DURATION (Under normal condition) | STAFF INCHARGE |
|---|---|---|---|---|
| 1. Proceed to the Customer Service Section and fill out the service request form. | 1.1 Prepare application for reconnection and Memorandum Receipt. 1.2 Direct customer to teller for payment. |
None | 5 minutes | Customer Service Assistant |
| 2. Proceed to pay the outstanding water bill (if any), reconnection fee, plus materials (if applicable) | 2.1 Accepts payment and issue Official Receipt. 2.2 Forward to Commercial Division the documents for processing |
Unpaid Water Bill Re-connection Fee: Php150.00 (If disconnection is 1 year or less) Php500.00 (for permanently disconnected or more than 1 year) Plus Materials (if applicable) | 5 minutes | Teller |
| 3. Reconnection of water service. | 3.1 Inform the client of the reconnection. 3.2 Ask client to sign the reconnection order. |
None | 2 working days | Plumbers of PLAWD |
| TOTAL: | Amount due | 2 days, 10 minutes | ||