New Service Connection
This Service provides guidance to residents of Plaridel who would like to apply for a new water service connection to PLAWD. This Service is open to all residents of Plaridel.
APPLICATION FOR THE INSTALLATION OF NEW WATER SERVICE CONNECTION
Office/Division: Plaridel Water District – Commercial Division
Classification: Simple
Type of Transaction: G2C – G2B
Who may avail: All residents of Plaridel
| List of Requirements | Where to Secure |
|---|---|
| 1. Community Tax Certificate (Cedula) | Municipal Office of Plaridel or Barangay office |
| 2. Sanitary/Plumbing Permit | Municipal Engineering Office of Plaridel |
| 3. Original and photocopy of valid Government-issued I.D. of the applicant: a. Driver’s License b. SSS UMID Card c. Passport d. PRC License e. Senior Citizen ID f. PhilHealth ID g. Voter’s ID h. Postal ID | Issuing government agency: a. Land Transportation Office (LTO) b. Social Security System c. Department of Foreign Affairs d. Professional Regulatory Commission e. Local Government Unit – Office for Senior Citizen Affairs f. Philippine Health Insurance Corporation (PhilHealth) g. Commission on Election (COMELEC) h. Philippine Postal Corporation (PhilPost) |
| 4. Proof of ownership – any of the following: Land Title, Tax Declaration of the Property, Official Receipt of Real Property Tax for the current year. | From the property owner |
| 5. If the applicant is not the property owner, an authorization letter from the property owner to apply water service connection for the property. | From the property owner |
| 6. Clearance if resident of Brgy. Culianin residing at Sapphire Homes in Brgy. San Jose | From Bustos Water District |
| 7. Clearance or certificate if resident of Rocka Village | From Rocka Developer Rocka Villa Realty and Development Corporation |
| 8. The applicant must attend the seminar for the new concessionaires held every Monday to Friday 8:00 a.m. – 4:00 p.m. | At Plaridel Water District (PLAWD) Office |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | DURATION (Under normal condition) | STAFF INCHARGE |
|---|---|---|---|---|
| 1. Present complete requirements for application of new service connection and fill-up application form. | 1. Encode and print Water Service Application, Contract and Memorandum Receipt. | None | 18 minutes | Customer Service Assistant |
| 2. Check correctness of data in the Contract and sign if it is correct. | 2.1 Check if documents are complete and properly-signed. 2.2 Request client for a sketch of their location or vicinity. 2.3 Inform client of the schedule of inspection and seminar. 2.4 Advise client to pay the corresponding fees at the Cashier. |
None | 5 minutes | Customer Service Assistant |
| 3. Present application form and pay the corresponding application fee. | 3.1 Accept payment and issue Official receipt. 3.2 Forward all documents to Customer Service for scheduling of site inspection. |
Fixed fee for the Application Fee: PhP150.00 | 3 minutes | Cashier |
| 4. End of transaction. | 4. Remind Concessionaire that a site inspection shall be conducted. | None | 3 working days | Inspector |
| 5. Present client copy of Materials Requisition Slip at the Office to compute for the amount to be paid. | 5.1 Computes for the Installation Cost & Materials. 5.2 Informs client of the computed amount. 5.3 Advise client to proceed to cashier for payment. |
Price may vary for the Bill of materials | 10 minutes | Customer Service Assistant |
| 6. Proceed to cashier for payment. | 6. Accept Payment and Issue Official Receipt. | Amount computed | 5 minutes | Cashier |
| 7. Installation of water service connection. | 7.1 Plumbers will inform clients of the materials to be used before installation. 7.2 After installation, the client will answer the survey provided by the plumbers as review on the installation provided. |
None | 7 working days | Plumbers of PLAWD |
| TOTAL: | Fixed fee of PhP150.00 plus Bill of materials | 10 days, 41 minutes | ||