Temporary Service Disconnection
This service involves concessionaire’s request to remove the installed water service, provided the concessionaire pays the outstanding water bill. The client needs to sign the service request form and pay in full payment of any outstanding water bill.
APPLICATION FOR TEMPORARY SERVICE DISCONNECTION
Office/Division: Plaridel Water District – Commercial Division
Classification: Simple
Type of Transaction: G2C – G2B
Who may avail: All Concessionaires of Plaridel Water District (PLAWD)
| List of Requirements | Where to Secure |
|---|---|
| 1. Current Water Bill notice or any latest Water Bill notice if there is no current bill. | Own copy of the Water Bill notice otherwise the Client can secure a copy from the Customer Service Assistant |
| 2. A copy of the Certificate of Title of Land (if applicant is not the owner of the lot, furnish a request letter signed by the owner) | Own copy or a copy from the owner of the land |
| 3. Original and photocopy of concessionaire’s valid I.D.: Driver’s License, Voter’s ID, SSS, GSIS ID, and any other government-issued ID | Own ID copy of the concessionaire |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | DURATION (Under normal condition) | STAFF INCHARGE |
|---|---|---|---|---|
| 1. Proceed to the Customer Service Section and fill out the service request form. | 1.1 Prepare service request form 1.2 Direct client to teller for payment of water bill |
None | 5 minutes | Customer Service Assistant |
| 2. Proceed to teller for full payment (if there is an outstanding bill) and materials if needed. | 2.1 Accepts payment and issue Official Receipt. 2.2 Return to the Customer Service to forward the document for processing |
Outstanding water bill (if any) and Php200.00 for the Request for Disconnection fee | 5 minutes | Teller |
| 3. Disconnection of the water service | 3.1 Inform the owner, prior to the disconnection 3.2 Ask them to sign the disconnection order |
None | 2 working days | Plumbers of PLAWD |
| TOTAL: | Amount due | 2 days, 10 minutes | ||