ARTA Corner

This page serves as our commitment to providing quality public service in accordance with the principles of the Ease of Doing Business and Efficient Government Service Delivery Act. We continuously improve our processes to ensure faster transactions, reduced requirements, and better customer experience.

Our Service Commitment & Standards

Plaridel Water District is committed to:

Delivering efficient and responsive public service.
Reducing unnecessary delays and requirements.
Maintaining transparency in all transactions.
Providing accurate information and courteous assistance.
Ensuring accountability and professionalism among employees.

Plaridel Water District aims to provide:

Clear procedures
Reasonable processing times
Transparent transactions
Courteous customer service
Accessible communication channels

Citizen's Charter

The Citizen’s Charter provides complete information regarding:

Documentary requirements
Processing time
Applicable fees and charges
Responsible office or personnel
Step-by-step procedures

Feedback and Complaints Mechanism

We encourage our clients to submit:

Compliments
Suggestions
Reports of delays or procedural concerns

All concerns will be acted upon promptly and fairly.

You can also send feedback and comments through writing to our office address at:

Plaridel Water District
A.C. Reyes St., Poblacion,
Plaridel, Bulacan 3004
Or e-mail: plaridel_water_district1987@yahoo.com

For follow-ups or queries, contact information are as follows:
Globe – 0945-346-0808
PLDT – (044) 795-0102
PlaWD Inspector – 0915-115-3417