New Service Connection
This Service provides guidance to residents of Plaridel who would like to apply for a new water service connection to PLAWD. This Service is open to all residents of Plaridel.
APPLICATION FOR THE INSTALLATION OF NEW WATER SERVICE CONNECTION
Office/Division: Commercial Service Section, Cashier, New Connection Section
Classification: Simple
Type of Transaction: G2C (Government to Citizen), G2B (Government to Business), G2G (Government to Government)
Who may avail: All residents and establishments in Plaridel
| List of Requirements | Where to Secure |
|---|---|
| 1. Community Tax Certificate (Cedula) | Municipal Office of Plaridel or Barangay office |
| 2. Sanitary/Plumbing Permit | Municipal Engineering Office of Plaridel |
3. Original and photocopy of valid Government-issued I.D. of the applicant:
| Issuing government agency:
|
4. Proof of ownership – any of the following: Land Title, Tax Declaration of the Property, Official Receipt of Real Property Tax for the current year. | From the property owner |
| 5. If the applicant is not the property owner, an authorization letter from the property owner to apply water service connection for the property. | From the property owner |
| 6. Barangay Certificate if no proof of ownership (Notarized) | From the barangay where the service will be installed |
| 7. Clearance if an applicant has an existing disconnected service with Bustos Water District (BWD). | From Bustos Water District (BWD) |
| 8. Clearance or certificate if resident of Rocka Village | From Rocka Developer Rocka Villa Realty and Development Corporation |
| 9. The applicant must attend the seminar for the new customers held every Monday to Friday, between 8:00 a.m. – 4:00 p.m. | At Plaridel Water District (PLAWD) Office |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | DURATION (Under normal condition) | STAFF INCHARGE |
|---|---|---|---|---|
| 1. Present the complete requirements for a new service connection application and fill out the application form. | Encode and print the Water Service Application, Contract and Memorandum Receipt. | None | 20 minutes | Customer Service Assistant |
| 2. Verify the accuracy of the data in the contract and sign it if everything is correct. |
| None | 50 minutes | Customer Service Assistant |
| 3. Submit the application form and pay the corresponding application fee. |
| Application Fee: PhP150.00 | 3 minutes | Cashier |
| 4. Attend the New Service Connection Seminar. | Assist the customer to the seminar room. | None | 45 minutes | Customer Service Assistant |
| 5. End of transaction. |
| None | 2 minutes | Inspector |
| TOTAL: | Application fee of PhP150.00 plus bill of materials | 2 hours | ||
INSTALLATION OF NEW WATER SERVICE CONNECTION
Office/Division: Engineering and Technical Division
Classification: Highly Technical
Type of Transaction: G2C (Government to Citizen), G2B (Government to Business), G2G (Government to Government)
Who may avail: All residents and establishments in Plaridel
| List of Requirements | Where to Secure |
|---|---|
| 1. Water Service Contract and other pertinent attachments | New Connection Inspector |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | DURATION (Under normal condition) | STAFF INCHARGE |
|---|---|---|---|---|
| 1. Accompany the Inspector/Section Head for location of the water meter. | Remind customer that a site inspection shall be conducted. | None | 3 days | Inspector/Section Head |
| 2. Present customer copy of Materials Requisition Slip (MRS) at the office to compute for the amount to be paid. |
| Price may vary for the Bill of Materials | 10 minutes | Inspector/Section Head |
| 3. Proceed to cashier for payment. | Accept payment and issue Sales Invoice. | Amount computed | 5 minutes | Cashier |
| 4. Installation of water service connection. |
| None | 15 days | Plumbers of PlaWD |
| TOTAL: | Bill of Materials | 18 days, 15 minutes | ||